We understand that sometimes things don't work out! That's why we offer an exchange option or a shop credit for any items that you're not completely satisfied with within 14 business days of receiving the product.
Please keep in mind that the buyer is responsible for return shipping costs and any changes in value if the item isn't returned in its original condition.
Shop credit is valid for 6 months from the date we receive the returned item and doesn't cover shipping costs.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you need to return an item, please contact us at hello@ridergifts.com to begin the process.
Damages and issues
Inspect your order upon receipt and notify us within 14 business days if the item is defective or incorrect. Please inform us so we can make it right!
Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom orders, seasonal items, sale items, or gift cards.
We appreciate your understanding that we are a small business, and we do have to stick to our policies. If you have any other questions or concerns, please don't hesitate to contact us.
