Please email your resume and cover letter to hello@ridergifts.com

Who We Are

RIDER is a boutique gift shop located in Park Slope offering its customers a curated gift selection from independent and artisan makers. With a specific focus on Brooklyn and New York-made items, RIDER fosters a sense of community with its makers, its neighbors and its partners. Read more About Us. We are currently seeking additional part time and / or full time shopkeepers.

Who You Are
You love design, objects, art, all things handmade, and the notion of a really great gift. You are entrepreneurially minded, comfortable working in a small business environment and communicating feedback and ideas proactively. You have 1+ years of experience working in retail, and are comfortable with the notion of running an entire store on your own. The work we do demands high engagement with our customers who are often looking to us to help guide them through their personal gifting needs. You have a keen eye for detail in both maintaining a curated shop experience as well as packaging up a gift to be taken home for that special someone. If you like engaging with people to make connections, love great objects and how they were made, and like to make things shine - RIDER is the place for you.

Job Objectives
As Shopkeeper, you will work with customers exhibiting a nuanced understanding of their particular gifting needs, paired with a strong knowledge of our curated selection and the ability to listen and problem solve. You are committed to helping customers by offering exceptional, personable customer service. While on the floor, you also apply exceptional attention to product care, merchandising and overall shop cleanliness. 

You are expected to restock products when they are sold, wrap gifts neatly for customers upon request, and act with an overall sense of ownership. You must be comfortable working on your feet for hours at a time and able to lift objects at least 20 lbs in weight.  You must have some level of flexibility in your schedule as gifting is an extremely seasonal business driven by major and minor holidays.

Sales & Customer Service
Greeting customers & build productive, trusting relationships with new and returning customers

Recommendations & problem solving for personalized gifting needs

Demonstrate enthusiastic product knowledge base

Promoting store offers & programs consistently

Offer feedback to management as to how our customers can be better served

Store Management

Oversee both Opening & Closing procedures, often independently

Maintain an impeccably clean store, both inside and out

Proactively report any potential security issues to management

Assist with inventory & processing new deliveries

Maintain & create merchandising displays

Restocking & alerting management of low or sold out items

Purchase Processing

Process all transactions, understanding full functionality of POS

Operate a cash register, including cash accounting procedures

Handle customer complaints, requests, returns & exchanges in alignment with store protocols

Team Player

Highly communicative

Independent problem solver

Proactive in sharing feedback & new ideas

Entrepreneurial mindset 

Neighborhood & community minded

Flexible & collaborative

Skills & Qualifications

1+ years of retail experience, visual merchandising & Shopify experience are a plus

1+ years of hospitality experience is a plus

Keen eye for detail and design

Proven ability to generate sales 

Self-starter, exhibiting a strong work ethic while taking initiative

Genuinely curious and excited about great products & independently made items

Enthusiastic about working within a small business and contributing to its creation

Act with a sense of priority

Comfortable with physical labor

Schedule 

You must be available on weekends and some weekdays and nights

Available to work during retail black out periods and dates leading up to and post holidays such as; Thanksgiving, Hanukkah, Christmas, Valentine’s Day, Mother’s Day, etc

Compensation & Benefits
$18-20/hour. Salary is reviewed after initial interview to determine experience level and training requirements.

Enjoy RIDER’s employee discount on all products sold

Equal Employment Opportunity Statement

RIDER is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. RIDER makes hiring decisions based solely on qualifications, merit, and business needs at the time.