Estimate your shipping rate on the Cart Page - add items and enter your shipping info for a quick quote.

We ship to the contiguous United States (also known as the lower 48 states). We do not currently ship internationally.

US Order Shipping Pricing:
Orders $70 or less: $5 flat fee for shipping and handling.
Orders over $70: Enjoy free shipping!

How long does it take to receive my package?
We process all orders from our 8th Avenue shop during regular business hours, Monday-Friday. 

Depending on your shipping preferences at checkout, it may take 3-7 business days to be delivered to you, and we ship within 2-3 business days of your order.

When your order ships, we will send a shipping confirmation email with the tracking information.

In-Person Pickup:
You can opt to pick up your order at our 8th Avenue location in Park Slope. Just mark “Pickup in store” at checkout.

We will send you an email confirmation when your order is ready for pickup.

We understand that sometimes things don't work out! Returns are accepted within 14 days total (inclusive of business and weekend-days) of receiving the product.

“Receiving” the product means the delivery date if the item was purchased online, or the purchase date if the item was purchased in store.

As a small business, we unfortunately cannot accept any return requests beyond this 14-day timeframe.

Seasonal, Pantry or Sale items or products otherwise marked as Final Sale within their product descriptions are not eligible for return.

To request a return, please email us at hello@ridergifts.com to begin the process of a return approval. Items are not deemed eligible for return until they are received by our staff and reviewed for quality.

Please keep in mind that the buyer is responsible for all return shipping costs. You can also return any item placed in-person or online to our 8th Avenue location within regular business hours for review.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also be asked to provide your original purchase receipt. If you received this item as a gift, please ask the giver of your item to provide you with their purchase receipt. At this time (due to software limitations), we are unfortunately unable to provide Gift Receipts.

Once the item is received and reviewed, a staff member will contact you with approval or denial of your return request. To reiterate, items must be returned in original condition and within the return timeframe outlined above.

Returns are not accepted after 14 days of receipt of your item purchased in-store, or the date of delivered shipment for online orders.

If you receive any items that were damaged in shipping, please take photos of the damaged item and all packaging materials including the box/parcel, and share the photos with us. We’ll work with you to find a proper solution / replacement right away.

Please note that once an item is approved for a return, it may take our own system a few days to process the return. Your own personal banking system may also take a few days to process the refund of the transaction. If after a few business days you still do not see your return / refund, please contact us.

Important: shipping costs included within the initial order are not subject to refund. Only the cost of the returned item - in original condition - will be refunded once a return is approved by our staff.

To request a return or send any product, order, or shipping inquiries, please email us at hello@ridergifts.com.

We carry a wide variety of products and there are more options available at our two retail locations than are currently available online. If you are looking for something in particular or want more options, please contact us and we’d be happy to help you find the perfect gift.

If you buy something at one of our locations and want to coordinate for it to be shipped somewhere, we can also help you with that. Email hello@ridergifts.com to coordinate.

Gift Cards
You can purchase digital gift cards here and physical cards at both of our storefront locations.

Gift Wrapping
All of our orders are shipped with thoughtful packaging that are gift-ready. If you’d like to further wrap an item as a gift when you purchase a gift online, you can add Custom Gift Wrapping at check out.

We do offer complimentary gift wrapping in our stores when you purchase an item, using beautiful tissue paper and our high-quality RIDER gift bags. If you would like even further individualized gift wrapping done, email us to coordinate at hello@ridergifts.com.

We’d be happy to help you find the perfect gift for your team, client or special someone. Let us know your budget and what kind of gifts you’re looking for, and we’ll put together the perfect bundle for your special gifting needs. Email us at hello@ridergifts.com

We love hearing from makers and brands who are interested in selling their products with us, thank you for considering RIDER! Please email hello (at) ridergifts.com with all of your pertinent and important product details including line sheets, pricing, wholesale or consignment terms and detailed product descriptions.

Throughout the year, we host a number of events that support makers and engage our community. If you’d like to be kept up to date about programming in our shops, follow along on Instagram and sign up for our newsletter.

Interested in submitting your workshop or event concept to us for consideration? Please fill out this form and someone will be in touch!

Where are you located?
You can visit either of our two physical locations in Park Slope, Brooklyn.

1016 8th Avenue, Brooklyn, NY 11215
347 5th Avenue, Brooklyn, NY 11215

When are you open?
Both stores are open regularly Monday-Friday from 12pm-7pm, Saturday from 10am-6pm, and Sunday 10am-4pm.

Check our Google Maps profiles & Instagram for seasonal shifts in our schedule!